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Dubai completes phase one of UAE PASS Initiative

The UAE PASS initiative, the platform which aims to bring all government services together and make them accessible via smartphone, has completed phase one of its programme.

 Smart Dubai plans to integrate seven government entities into the platform, allowing residents and visitors to access all government services in one app which would only require one set of login details.

The initiative aims to eventually cover the whole country.

The seven entities in the city of Dubai which have been integrated into the platform so far are Dubai Electricity and Water Authority (DEWA), Dubai Police, Dubai Courts, Dubai Department of Economic Development, Dubai Civil Defense, Dubai Healthy Authority (DHA) and Dubai Land Department.

The UAE PASS platform was launched in October 2018 in a partnership between the Telecommunications Regulatory Authority (TRA), the Federal Authority for Identity and Citizenship, Abu Dhabi’s Smart Solutions and Services Authority, and the Dubai Electronic Security Centre (DESC).

The key goal is for UAEPASS to have all government (local and federal) entities fully integrated into the platform.

“The ambitious national programme for digital identity is a key pillar in the process of enabling many digital transformation initiatives at the local and federal levels. It also supports the objectives of the Dubai Paperless Strategy to create an advanced paper-free future for government services- an important element of transforming Dubai into a smart city,” said Smart Dubai CEO, Wesam Lootah.

“Smart Dubai is making major strides towards building the happiest and smartest  city in the world by employing advanced technology in all areas of life, by providing exceptional services and experiences, and by saving time and effort. These are core aspects of smart government implementation; they fulfill the objectives of the UAE’s strategy for comprehensive digital transformation. What Smart Dubai has achieved with the integration of seven vital government entities in the Emirate of Dubai is a first step in a comprehensive plan to enable users to have unified access via digital identity to all digital services provided by government entities in the country,” he added.

The TRA’s Acting Deputy Director General for Information & e-Government Sector, Salem Al Housani, stated: “The joint government work has proved to be the key for national achievements in various projects in the digital transformation process. We all work in line with the directives of our wise leadership that the smart government is a comprehensive project for both federal and local entities, providing customers with an integrated, interactive and happy experience. Hence, the cooperation between DEWA and Dubai Smart in completing the first phase of UAE Pass is a promising example that would lead to more results and achievements in the next phase.”