Digital Government MENA

Smart Dubai, established to empower, deliver and promote an efficient, seamless, safe and impactful city experience for residents and visitors, in collaboration with Smart Dubai Government, the technology arm of the Smart Dubai Office, released the results of the inaugural Smart Dubai Govt. 'Shared Services Impact Report' on June 28. The report highlights the success of Smart Dubai Govt. services which together have saved the Dubai Government AED 4.3 billion.

The Smart Dubai Office hosted a press conference at Convention Tower in Dubai to announce the results of the Shared Services Impact Report to the public. Hosted by Her Excellency Dr. Aisha Bin Bashr, Director-General of the Smart Dubai Office, and His Excellency Wesam Al Abbas Lootah, CEO, Smart Dubai Government (SDG), the conference revealed the results of the international, 3rd party report which analyses the Smart Dubai Government's service portfolio, to determine the cost savings to the Dubai Government as a result of shared services.

The idea of transforming Dubai into the 'smartest' and 'happiest' city in the world is an intriguing idea, but is it realistic? What makes Dubai a smart city? How can it be measured? What has the Smart Dubai initiative actually accomplished? In an exclusive interview, the pragmatic H.E Dr. Aisha Bin Bishr, director general of the Smart Dubai Office, opens up about Smart Dubai; her passion for eGovernment and the public sector, the collaborations essential to the Smart Dubai model, and how the citizens of Dubai can truly benefit from the work that Dr. Aisha and her incredible team have accomplished.