Smart Infrastructure ME

DEWA’s Smart Living initiative shows big results

The Smart Living initiative has achieved savings up to 179.5 million kilowatt hours of electricity and 67.7 million gallons of water, since its launch in July 2020 until January 2021. This is equal to savings of AED 52.6 million. Smart adoption of the initiative has reached 100% while 1.24 million digital visits have been recorded. The initiative reduced 15,643 tonnes of carbon emissions. Customer trust has increased to 92% while their satisfaction reached 98%. The initiative has improved the productivity of employees by 27% while the service quality has reached 94%.

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