Commenting on the findings, Saeed Mohammed Al Tayer, MD and CEO of Dubai Electricity and Water Authority (DEWA), said, "To achieve this, DEWA uses the latest smart technologies and scientific planning. Increased energy demand in Dubai reflects the economic recovery and the return of key activities. Dubai has proactively benefited from the fourth industrial revolution technologies and implemented robust precautionary measures to ensure business continuity. This vision has contributed to Dubai presenting a global role model in readiness to deal with different challenges and turn them into promising opportunities."

Al Tayer said that DEWA's production capacity increased to 13,417 megawatts of electricity and 490 million imperial gallons of desalinated water per day. DEWA is considered one of the best and most reputable utilities globally, surpassing top utilities in Europe and the USA in terms of efficiency and reliability.

In 2020, DEWA reduced electricity transmission and distribution networks losses to 3.3%, compared to 6-7% recorded in Europe and the USA. Water network losses decreased to 5.1%, compared to around 15 % in North America.

DEWA achieved a new world record in electricity Customer Minutes Lost (CML) per year, recording 1.66 minutes in Dubai, compared to around 15 minutes recorded by leading electricity companies in the European Union