Technology Trends NA

Tech Mahindra partners with Qualcomm to offer global 'Smart City' solutions

Tech Mahindra, a leading provider of digital transformation, consulting and business reengineering services and solutions announced today its collaboration with Qualcomm Technologies, Inc. a subsidiary of Qualcomm Incorporated to offer smart city solutions globally. The 'Smart City Accelerator Program' launched by Qualcomm Technologies in April, is aimed at connecting cities, government agencies and enterprises with service providers offering Qualcomm Technologies-based smart city solutions.

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Emotionally-Savvy AI and the Role of Voice Technology

At MWC Shanghai, Telecom Review carried out an interview with Rana Gujral, CEO of Behavioral Signals. The Los Angeles-based tech start-up focuses on initiating emotionally intelligent conversations with artificial intelligence (AI). Their use of emotions to deduce voice data has helped them build engines that are more emotionally-savvy. Their award-winning flagship product - OliverAPI -  allows enterprises to track emotions and behaviors in natural language conversations to get a complete view of related key performance indicators.  By being able to recognize emotional cues and perform and behavioral prediction analytics, their technology provides enriched conversational insights for interaction with voice assistants, chatbots, robotic virtual assistants, social healthcare robotics and mobile voice assistants.

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Epicor launches new AI-based digital agent

Epicor has announced the release of a new AI-based digital agent, the Epicor Virtual Agent (EVA), which promotes business growth and aims to help users work smarter and accelerate the pace of business operations.

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