US telecommunications colossus T-Mobile has taken the decision to implement AI into its customer care system in a bid to resolve a number of issues it is currently having with its customer service. The new customer care tool deployed by the US operator has been specifically designed to speed resolution of complex problems by applying Artificial Intelligence.
Finance & Policy EU
A report conducted by Phillips Lighting has named Singapore, London and Barcelona as the world’s best smart cities. The comprehensive study examined the drivers and hurdles presented by local authorities that are considering implementing smart city programs into their respective cities.
The UK city of Nottingham has been recognized by Huawei's latest UK Smart Cities Index for its progressive approach to energy conservation. Nottingham was given the Star Award in recognition for its energy efforts in the city.
Chinese telecommunications colossus Huawei has announced that it has signed a MoU with German city Duisburg in a collaborative effort to develop and subsequently implement a smart city strategy within the city.
The UK government has announced that it is set to invest £150 million in digital infrastructure and open data in its efforts to make Scotland's biggest city, Glasgow, a world-leading 'smart city'. Glasgow has already received £24 million since 2013 which has been circulated through the Innovate UK innovation agency. The investment has served to not only enhance connectivity in the city, but it has also helped Glasgow develop technologies of the future that will be cost effective and energy efficient.
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